Verizon has successfully restored mobile service across the U.S. after a significant outage on Saturday impacted thousands of customers for several hours. The disruption, which saw over 13,000 complaints at its peak, affected major cities like New York, Los Angeles, and Boston, though the company did not disclose the cause. Customers experiencing ongoing issues are advised to restart their devices.
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Verizon has successfully restored mobile service across the United States following a significant outage that left thousands of customers without service for several hours on Saturday afternoon. The disruption began around 3:30 p.m. ET, causing a surge in complaints that peaked at over 13,000 on the data tracking website Downdetector. Major metropolitan areas, including New York, Los Angeles, and Boston, were among the most affected.
In a statement to CNBC, the wireless carrier confirmed the resolution: "Our engineers have resolved the issue that affected voice services for some wireless customers this afternoon." While service has largely returned, Verizon advised any customers still experiencing difficulties to restart their devices. The company, however, did not provide a specific reason for the widespread outage.
The incident also had an indirect impact on customers of other major wireless providers, including AT&T and T-Mobile US, who reported issues with calls failing to connect to Verizon users during the outage, as indicated by Downdetector data.
